WHY CHOOSE US

Our Philosophy 

Whether you’ve made your decision or are still searching for the right fit, we want you to know our philosophies in all of these major categories of pet care. We hope you’ll find that we’re like a well trained dog — We answer when called and know all the coolest tricks!

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Meet & Greet with Manager and Walker

Is there any other way?! We feel that the bond between your pet services provider should be just as strong as your bond with your pet. If you haven’t met the location manager or the walker performing the service how can you fully know what to expect? Just as important is meeting your pet before service begins is a must. You may have the sweetest and most lovable dog around but it’s important that we get to meet you and your pet prior to service. You just never know when Fluffy might decide that he just doesn’t like that one off person. We feel so strongly about the initial Meet and Greet that we offer it for FREE so you can make the decision with full confidence that you’ve chosen the right pet sitter. So why order a walker via an app? You got us!

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Bonded and Insured

Oh yes! We often hear “make sure to ask if they are bonded and insured” which often results in a ‘yes’ from the company and an ‘ok, moving on’ from the client but what does it really mean to be bonded and insured? In short it means the company holds insurance. It also means that the company makes payments to a surety company for protection by a bond. Not all companies are insured and bonded for the proper amounts either. NDW holds a 2 million dollar liability policy and $50,000 bond policy. It is more typical of the industry to hold $1 million and $10,000, respectively.

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GPS

Gone are the days of the pen and paper system. We provide GPS tracking so you know we left the house and where we went with your pet. You’ll also receive email notifications when we arrive and leave giving you the peace-of-mind you need when it comes to care for your pet as well as the accountability you look for in a pet services company.

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Email / App Notifications

Why should you even have to wait until you get home to know how things went with your pet? When everything these days comes with an app (or at least an email or texting service) there should be no reason to sit in suspense. If there is any concern about how your pet is doing you’ll know right away. In addition, if there is any concern about the job being done as expected you’ll be able to check your phone or email to see when we’ve arrived or when we left.

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Online Scheduling

You’ve got a busy schedule and a lot of the time it’s just easier to hop online to get what you need. At Nashville Dog Walkers you can manage your schedule via your own account online or from your phone. Just log-in from your computer or download our mobile app and start managing your schedule with a few clicks or taps. Crave human interaction? Feel free to call us too! There’s always a friendly NDW manager ready to help.

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On-Demand Service

A perk of working with a team of employees is knowing that if your dedicated walker is on vacation that you have a team of other walkers that have been background checked and trained 1-on-1 with a manager or dedicated staff trainer. If your dedicated walker is out sick, on vacation or runs into car troubles, Nashville Dog Walkers can send a backup walker that you can trust!

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Time Tracking

With Nashville Dog Walkers your account will provide an end of visit summary (also emailed to you) which will include:
• scan in time
• scan out time
•total duration of visit
You’ll easily be able to see if you are getting what we said we would provide. If you’re shopping around be sure to ask how time is tracked and how schedules are managed.”